Shipping Policy
Which countries/regions do you ship to?
At present, we ship to the following countries and regions: Hong Kong SAR, Taiwan, Japan, South Korea, Singapore, Thailand, Malaysia, Saudi Arabia, United Arab Emirates, Kuwait, Oman, Qatar, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Australia, New Zealand, Canada, and the United States (excluding APO/FPO addresses). Please contact us if your place is not on the list, and we will check if there are other options for you.
How long is the shipping time?
Order Processing Time: 2-3 Business Days.
Orders placed before 3:00 PM (UTC+8) will begin processing the same business day. Orders placed after the cut-off time will be processed on the next business day.
| Continents | Countries/Regions | Shipping Cost | Delivery Time |
|---|---|---|---|
| Asia | Hong Kong SAR, Taiwan, Japan, South Korea, Singapore, Thailand, Malaysia, Saudi Arabia, United Arab Emirates, Kuwait, Oman, Qatar | Free Shipping | 5–7 Business Days |
| Europe | Andorra, Austria, Belgium, Switzerland, Czechia, Georgia, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden, Lithuania, Greece, Croatia, Romania, Bulgaria, Estonia, Cyprus, Slovakia, Slovenia, Latvia, Luxembourg, Hungary, Iceland, Malta, Serbia | Free Shipping | 7–10 Business Days |
| North America | United States (excluding APO/FPO addresses), Canada | Free Shipping | 7–10 Business Days |
| Oceania | Australia, New Zealand | Free Shipping | 7–10 Business Days |
Delivery time refers to the transit time after shipment and does not include order processing time.
Will I receive a tracking number?
We provide a tracking number for every order. The tracking number will be sent to your email address once your order is fulfilled.
Customs & Import Duties
Customs duties, import taxes, and related fees vary by country and are determined by your local customs authority. These charges are not included in your order total and are the responsibility of the customer. If you have any questions regarding potential customs fees for your order, feel free to contact us before placing your order — we're happy to help.
Can I cancel my order?
You are able to cancel your order within 24 hours after creating it. Please send us an email to cancel it for you.
Any other questions please feel free to send an email to [email protected]
Last Updated: July 20, 2026